bb44 apps Privacy Policy

Welcome to the bb44 apps platform. This privacy policy explains what information we collect when you use our website and services, why we collect it, and how it is used and kept secure. This policy applies to all members and visitors of bb44 apps. By using the service, you are considered to have agreed to the terms of this policy.

This policy is an integral part of our Terms and Conditions. It is therefore recommended to read both documents together.

bb44 apps collects user information in several ways. This information falls into two categories: information you provide directly, and information collected automatically.

1.1 Information Provided Directly

During account registration and use of the service, you provide the following information directly:

• Full name and date of birth (for age verification — all activities are for users aged 21+)
• Email address and mobile number
• Bank account or mobile financial service details (bKash, Nagad, Rocket — for processing transactions)
• Password and security question answers
• Any information you provide when contacting customer support

1.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Login time and session information
• Navigation patterns on the site and page visit history
• Information collected through cookies and similar tracking technologies

bb44 apps uses user information only for the specific and legitimate purposes described below. Information is not used for any unnecessary or unauthorised purpose.

• Completing account registration and verifying your identity
• Processing deposits, withdrawals and other financial transactions
• Providing bonuses and promotions and managing the VIP programme
• Providing customer support — 24/7 live chat and email in Bengali and English
• Preventing fraud, ensuring security and blocking unauthorised access
• Monitoring behaviour to comply with responsible gaming guidelines
• Improving the platform and enhancing the user experience
• Meeting applicable legal obligations

The bb44 apps website uses cookies. Cookies are small text files stored in your browser that improve the functionality of the site. There are three types of cookies:

3.1 Essential Cookies

Without these cookies, the core functions of the site cannot operate. Maintaining login sessions, storing security tokens, and retaining information related to the shopping cart or balance fall under this category.

3.2 Functional Cookies

These cookies are used to remember your preferred language, theme or other personalised settings. They make your experience more relevant.

3.3 Analytics Cookies

These cookies help analyse anonymous usage data to understand which pages are visited most or where issues occur. You can disable cookies at any time by changing your browser settings, though some features may become limited as a result.

bb44 apps does not sell your personal information to third parties. However, information may be shared in a limited way in specific circumstances:

4.1 Service Provider Partners

Necessary information may be shared with trusted third-party organisations for payment processing (bKash, Nagad, Rocket, bank transfer), data hosting and technical support. These partners operate under strict confidentiality agreements.

4.2 Disclosure for Legal Requirements

Disclosure of information may be a legal obligation in response to a court order, government directive or a lawful request from a law enforcement agency.

4.3 Fraud Prevention

Necessary information may be exchanged with security partners to protect account security and prevent fraud.

bb44 apps follows industry-standard technology and practices to ensure the security of your information.

• All data transmission is secured through SSL (Secure Socket Layer) encryption
• Sensitive information stored in the database is kept in encrypted form
• Regular security audits are conducted to prevent unauthorised access
• Access to data is restricted to authorised personnel only
• Two-step verification (OTP) applies to sensitive operations

However, no organisation can guarantee complete security on the internet. You therefore also have a responsibility to keep your login credentials secure.

bb44 apps retains your information for as long as your account is active and for as long as it is required to provide the service or meet legal obligations. Even after an account is closed, some information may be retained for a set period, such as:

• Financial transaction records — for a defined period as required for audit purposes
• Identity verification documents — for a period determined by applicable law
• Relevant information retained for dispute resolution or legal requirements

As a user of bb44 apps, you have the following rights regarding your own information:

7.1 Right to Access

You may request to see what information we hold about you. If you contact the support team, it will be provided within a reasonable time.

7.2 Right to Rectification

If any of your stored information is incorrect, you may request that it be corrected. Your name, email or other contact details can be updated through your account settings or via support.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a set period due to legal obligations.

7.4 Right to Object to Processing

You may request to opt out of marketing communications or other unnecessary communications. This can be done through the unsubscribe option in emails or by contacting the support team.

All services of bb44 apps are for persons aged 21 or over only. We do not knowingly collect information from minors. If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.

To learn more about responsible gaming, please read our Responsible Gaming page.

The bb44 apps platform integrates services from game studios, payment gateways and other technology partners. These third parties follow their own privacy policies and bb44 apps is not responsible for their operations. We work only with trusted and reliable partners.

For technical service requirements, some information may be stored or processed on servers located outside Bangladesh. In such cases, contractual arrangements are made to ensure adequate protection of the data.

bb44 apps reserves the right to revise this privacy policy from time to time. In the event of significant changes, you will be notified by email to your registered address or through a notice on the site. If you continue to use the site after a policy change, you are considered to have agreed to the new policy. It is therefore recommended that you review this page regularly.

To learn more about bb44 apps, visit our About Us page.

If you have any questions, comments or requests regarding this privacy policy, you can reach us through the channels listed below. Our support team is ready to assist in Bengali and English, seven days a week, twenty-four hours a day.